Fee transparency at Cosmos Immigration
How we charge, what is included, and how refunds work. Every case starts with a free 20-minute profile review and a written assessment, with no obligation to continue. Since 2014 we have helped UAE residents from our offices in Dubai and Abu Dhabi, working with CICC- and MARA-registered advisers, and this page sets out the fee structure you can expect from us.
The two fees that make up the total cost of an application
Every visa application involves two separate costs. Knowing which is which from the start makes your planning simple.
1. Government fees
Paid by you, directly to the visa-issuing authority and its supporting bodies.
- Visa-application fees (IRCC, Department of Home Affairs Australia, UKVI, USCIS, etc.)
- Biometrics fees
- VFS or service-centre fees
- Language tests (IELTS, PTE, CELPIP, OET)
- Educational Credential Assessment (WES, ICAS, CES, IQAS, UK NARIC)
- Medical exams from authorised panel physicians
- Police-clearance certificates
- Sponsorship fees, where applicable (employer or state nominee)
We never collect government fees on your behalf. Their published rates are linked from your engagement letter so you can check each one.
2. Consultancy fees
Paid to Cosmos for advising on and preparing your file. These paid stages begin only after your free profile review.
- Free profile review first - a 20-minute review with a written assessment, at no charge and with no obligation to continue
- File-build - documentation review, evidence gathering plan, drafting
- Submission - final form-fill, supporting-letter drafting, lodgement
- Post-submission - response to additional document requests, procedural fairness letters where applicable
Our engagement letter sets a fixed fee against each paid stage. You see and sign the stage-by-stage breakdown before any payment is taken.
Why we charge in stages
Immigration advice develops as your case does. The pathway you start with often changes as facts change, new options open and your evidence takes shape. Charging in stages lets you decide after each stage whether to continue, and it means you never pay for work that has not been delivered.
Stage 1, the profile review, is free. We review your profile in 20 minutes and send you a written assessment, within 1 business day, of which pathways your evidence currently supports and which would need additional work. You can act on that assessment yourself or engage us for the paid stages. There is no obligation to continue.
Stage 2, file-build, is where the paid consultancy work begins: document checklist, evidence-gathering plan, and drafting of supporting letters and forms. The fee is fixed in the engagement letter and tied to specific deliverables.
Stage 3 (submission and post-submission) covers form lodgement and the response to any procedural correspondence from the visa-issuing authority.
Refunds and what they cover
Here is how our refund policy works. A refusal does not, by itself, trigger a refund. Our fee covers the work of preparing and submitting a properly evidenced file, and that work is delivered whatever the visa officer decides.
If you choose to withdraw, any stage that has not yet started is not charged. For example, if you end the engagement after file-build and before submission begins, the submission and post-submission fees are not charged. The exact mechanics are in your engagement letter, signed before any payment is taken.
We work with CICC-, MARA- and IAA-registered advisers, and each regulator publishes its own complaint procedure. You can find them, along with how to check an adviser's registration, on our verification page.
How this differs from "package" pricing
Package pricing gives one all-in figure at the very first conversation, often bundling government fees, consultancy fees and extra services together. Our approach starts from your profile instead.
Because the right pathway, and so the right fee, depends on your actual evidence, we review your profile first. Your fee then reflects the work your case needs, government fees stay separate and visible, and each stage is set out clearly before it begins. As your case develops, you can see exactly what you are paying for at every step.
Your profile review with us is free, written and separate from any commitment to file. You read the assessment, then decide.
What our consultancy fee does not cover
- Government application fees of any kind
- Language-test booking fees
- Educational-credential assessment fees
- Medical-exam costs
- Translation fees for documents not in English (we will refer you to a sworn translator at standard market rates)
- Travel costs for biometrics, interviews or medicals
- Settlement services after arrival - housing, schooling, banking, employment introductions
- Tax advice on declaring UAE-source income to the destination country
- Court or judicial-review work, which needs a representative admitted in the destination country
Start with a free written assessment
The profile review is free and takes 20 minutes. Within 1 business day you receive a written assessment of which pathways your evidence supports today and what additional evidence could open further pathways. If you decide to go ahead, we send a stage-by-stage fee letter for the paid stages. There is no obligation to continue.
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